Summary
Over the past 10 years, I've led 50+ Infrastructure, UX and Development projects — ranging from digital platforms to business process automation across the US, UK, EU and CIS.
Also I've been a Tech manager and co-founder, released the digital product eduHund Taskbook, and launched 15+ open-source tools for workflow automation.
As a Project Manager, I connect tech, design and business to scope initiatives, run roadmaps and project plans, and deliver measurable results for tens of thousands of users.
Areas of Expertise
- End‑to‑end project delivery — owning scope, timelines and risks for complex IT and UX initiatives, from initial brief through launch and post‑release stabilisation.
- Portfolio and roadmap management — prioritising projects and backlogs with stakeholders based on impact, effort and constraints, and keeping cross‑team work aligned with business goals.
- Delivery in complex environments — launching and migrating platforms for tens of thousands of users in government and infrastructure while keeping stability, SLAs and deadlines under control.
- Operational and UX workflow improvement — finding bottlenecks in data‑heavy tools and support processes, cutting onboarding and task time, reducing errors and support load.
- Project recovery and structure — bringing order to messy or shifting projects by clarifying scope, restructuring workflows and introducing Agile routines so pivots don’t derail releases.
...and even more
- Use TypeScript (with Node.js, Express, React) and Python to read, debug and write production code, run experiments and build internal automation.
- Work with PostgreSQL, MySQL and MongoDB on real projects, shaping schemas and queries around how the product is actually used.
- Have practical experience with Docker, AWS/Azure, basic networking and API design (REST/JSON, HTTP, webhooks) to design integrations and spot weak points early.
- Do UX work hands-on: interviews, journey maps, prototypes and small experiments to find friction and improve flows.
- Use AI tools such as ChatGPT, Claude, Perplexity and GitHub Copilot in everyday work, including setting up custom prompts/skills for specs, code review and research workflows.
Soft skills
- Build trust in cross-functional teams through clear goals, honest status and regular feedback.
- Use mapping sessions to clarify messy work so features ship on time.
- Adapt quickly to shifting priorities, reshaping roles and backlog in days, not weeks.
- Resolve conflicts early by mediating between leads before they impact delivery.
- Learn new domains fast and apply regulations and constraints in practice, not just on paper.
Career Highlights
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Head of Production and Technology
'23–prRan delivery roadmaps for internal tools and client platforms, coordinating designers, engineers and analysts to ship 15+ launches 25% faster under tighter deadlines.
Oversaw a small product stream at eduHund — including eduHund Taskbook — as part of the broader project portfolio.
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Project manager
'20–'23Turned vague client scopes into clear backlogs and internal design systems, improving predictability and raising client NPS by 20% while keeping teams focused on the highest-impact work.
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Head of Regional Support
'19–'20Led migration of a government procurement platform for 200,000+ users, redesigning support processes to cut ticket resolution times by 40% and increase system adoption.
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Support manager
'19Managed support for 150+ B2B and public-sector clients, ensuring full compliance with procurement regulations and maintaining stable operations during platform changes.
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Regional Development manager
'18-'19Built a government print outsourcing service from scratch, onboarding 500+ state users in a year and aligning IT, operations and sales around a single service model.
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Account manager
'17-'18Managed 30+ B2B accounts and drove 15% revenue growth through process automation and upsells aligned with clients’ operational needs.
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Project integration specialist
'15Rolled out paid parking systems across 5 regions, coordinating IT, hardware and city stakeholders to modernise traffic control for 500,000+ citizens.
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Key Projects
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JustFA
Redesigned end-to-end onboarding and banking workflows for both web & mobile, reducing average customer registration time from 12 to 4 minutes and increasing first-month activation by 35%.
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Pangeo Radar
Overhauled the UI/UX for a cybersecurity platform—with deep user interviews and analytics-driven iterations—boosting product adoption among enterprise clients by 40% within six months.
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Radio Electronic Systems
Designed a mission-critical calibration device interface, balancing hardware limitations and intuitive workflow. The new UX led to a 300% increase in B2B sales within six months after launch.
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Telemedicine Information Systems
Launched new Blood Pressure monitoring interfaces for clinicians and patients (web and mobile), leading to a 2x increase in patient follow-on engagement and 25% fewer missed readings.
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Neurobureau
Reimagined the research analysis platform with modern UI principles, cutting average report preparation time in half and supporting integration with external hardware.
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Brighteye
Unified UI for production line operators — ensuring seamless experience across fixed and portable workstations — which reduced task-switching errors by 60% and improved shift handover efficiency.