What I can as IT manager
- Participate in the calculation of the cost of the project from the production team
- Prepare the project for launch (configure the project management system)
- Manage a project from start to finish
- Manage a multifunctional team of 2 to 10 people
- Facilitate discussions with the client team
- Lead a project with fixed or one of the agile methodologies
- Prepare business artifacts and project working papers — business requirements, meeting summaries, reports
- Take care of the project team and work hands together
Tools:
- Airtable
- Jira & Confluence
- Google Workspace (and Microsoft Office too)
- ChatGPT
- Merlin (Gantt app)
- Notion
- Trello
- Slack (and any of mass messengers)
- Zoom (or Meet, Teams, 🪦Skype)
Books:
- PMBoK
- ITIL
- Radical Candor by Kim Scott
- Don't Shoot the Dog! by Karen Pryor
- The 4 Disciplines of Execution by Sean Covey
- The 7 Habits of Highly Effective People by Stephen Covey
- Steve Jobs by Walter Isaacson
- To Pixar and Beyond by Lawrence Levy
& Soft skills
- Empathy for the users
- Meticulousness to details
- Love for teamwork (without bias in total delegation)
- Structural and decompositional approach to solving problems
- Good memory
Work Experience
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Neverhund is a team of UX experts where I work on designing interfaces for complex and legacy systems. We integrate design deeply into development processes, ensuring clarity and usability in our products.
Proud of: Successfully delivering 30+ projects
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Head of Technology and Production
'23–pr- Act as a UX/UI expert on company projects
- Provide technical and project consulting for teams
- Automate business processes
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Project manager
'20–'23- Led UX/UI projects from initiation to completion
- Managed teams of 2–5 people (designers, analysts, writers, illustrators, developers)
- Integrated production workflows into project management
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At RTS-Tender, I was involved in improving one of the largest electronic procurement platforms in Russia. The platform processes thousands of procedures daily, connecting hundreds of thousands of suppliers with buyers.
Proud of: Reduced average issue resolution time by 1.5x (from 5 to 3 hours per case)
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Head of Support
'19–'20- Managed regional customer support operations
- Established coordination processes between regional and federal support lines
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Support Manager
'19- Assisted clients in resolving technical issues on the trading platform
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At Printgrad, I worked on IT infrastructure development and business process automation. The company serves thousands of branches and provides a wide range of services—from IT outsourcing to managing office equipment and video surveillance systems.
Proud of: Built a government print outsourcing process from the ground up, serving all ministries in the region
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Regional Development manager
'17-'18- Acquired new clients in the region
- Integrated company solutions into clients’ existing business processes
- Coordinated engineers’ work
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Account manager
'17- Maintained relationships with existing clients
- Promoted new services and additional offerings
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At IT Factory, we developed digital solutions for automating transportation systems. Their technologies are implemented in Smart City and Safe City projects, as well as urban parking systems.
Proud of: Successfully launching paid parking systems in 5 regions
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Implementation specialist
'15- Coordinated teams and worked with transport departments on launching paid parking systems
- Researched existing urban traffic and parking systems
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Portfolio
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Compel
Create a new design for the electronic commerce product. The customer is going to the new markets and needs to rethink all user flows and interfaces.
- Soon...
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JustFA
Have fully updated user journeys, and interfaces for British financial startup from MVP to working product (including mobile app and web application).
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Pangeo Radar
Create the all new design for a cybersecurity platform. We carried the user analysis and redesign whole product (with several build-in sub products), create UI library and principles for further grow.
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Humans
Built a team of designers into the development process and made a point redesign of individual product features.
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MedMarket
The team studied adherence to treatment of patients with diabetes mellitus. Identified barriers and drivers of adherence to therapy and mechanics that can increase treatment adherence.
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Simetra
Conducted an audit of the current version of the product for the design of transport systems. We proposed a solution to the problems found and vectors for further improving the interfaces.
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Radio Electronic Systems
We prepared an interface design for a specific device - a calibrator of electrical measuring instruments. Small monochrome non-touch display, performance limitations and special operating conditions - almost industrial design.
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ELMA Low code
We created from scratch a low-code platform for bot creation. This service is integrated into the main company's product.
- Soon...
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Telemedicine Information Systems
Create the interface design for remote blood pressure monitoring system. Project contains redesign for Web app (for 3 roles of users) and mobile app for customers.
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Neurobureau
Interface redesign of the research platform. Native app, external equipment, two color themes and UI library.
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Brighteye
The operator's workplace on the production line was redesigned. One interface is used for both a portable tablet and a fixed location with a large monitor.
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M-LINE
Service for remote monitoring of patients with diabetes. For a full-cycle product, we designed the interfaces for a doctor’s personal account, a patient’s personal account (web + app) and a website.
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ELMA
As a part of the UX team, I created several business services for the enterprise product — BPM system.
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GoodWood
We carried out an audit and proposed solutions to improve the website for calculating and ordering the construction of a wooden house.
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RemTech
We designed a catalog website from scratch for a supplier of industrial components. A lot of content design and bold design for such a conservative industry subsequently spread to the entire company's branding.
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CRUIZE PASS
Conducted an online and offline audit of the service for organizing travel and the catalog of tourist routes. Subsequently, we infiltrated the development team to iteratively introduce corrections to the interface.
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Lori
We redesigned a large catalog of stock images. Standard workflow and very well-calibrated solutions.
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FAST VPS
We updated the interface and userflow for the life situation “Order a new VPS”
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Capital Medical Insurance
/We created a new user interface for the insurance company portal. The main emphasis was on obtaining relevant and reliable information for patients with compulsory health insurance.
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Alfa Insurance
We redesigned the interface of the company’s internal service for ordering and processing business trips for employees.
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EasyDocs
We created mobile application interfaces for document management services and work with cloud digital signatures.
- Soon...